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Prices
Prices displayed are in Malaysia Ringgit and are subject to change without notice. 

 

Payment
Payment for orders can be made by credit card, online interbank transfer, and cash deposit machine. Goods will only be dispatched upon receipt of full payment for the cost of purchase and delivery charges.  

 

Delivery
Delivery charges are the responsibility by the customer who purchase the good  and fees commence with a minimum applicable fee and may vary from time to time

 

Return and Refunds
All items sold are not refundable or exchangeable. In the event of damaged, missing or incorrect goods received, these matters must be reported to SOPHANA within 48 hours of receipt. This can be done via email to sophanaonline@gmail.com and your email will be replied within 48 hours from the email received date.